Team
Four loan officers.
You keep the same one.
Each one holds a focus, from VA files to bank-statement loans. Whoever takes your first call is the person who hands you off to the escrow officer on closing day.
First-time buyers
Claire Donovan
Founder and senior loan officer
VA & FHA loans
Marcus Hale
Senior Loan Officer
Refinance & jumbo
Nora Whitfield
Loan Officer
Self-employed borrowers
Daniel Reyes
Loan Officer
How the office works.
No handoffs, no queues, no "your file was reassigned." Claire opened the practice in 2011 on one rule: the person who hears your story structures your loan and answers your calls. Four officers, about 300 files a year between them, and a processor and closer behind each one.
Direct lines, not menus.
Every officer's bio lists a direct line and email, answered Monday to Friday, 8 AM to 6 PM, and Saturdays by appointment. Calls are returned the same day — during a live file, usually within the hour.